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For the Performance Line Speed, the SmartphoneGrip is only compatible in conjunction Bosch Smart Sytem. (does not work with the bosch kiox 300/500)
The SmartphoneGrip is not suitable for paths with heels over 15 cm high or for rides with jumps.
Folding cases and case covers are not supported.
Note that, unlike standard items elsewhere in the Online Store, we cannot guarantee that all components and parts selected during the customisation process will be readily available in our store or warehouse. To that end, we will contact you (using the details you provide during Checkout) to discuss a Lead Time on Delivery.If this is a time-sensitive purchase (such as a Gift), then you may want to consider contacting the team before placing your order online to ensure that your 'Bosch SmartphoneGrip BSP3200' can be built and delivered in to your deadline.
Returns & ReplacementsParts, Accessories and Clothing can be returned within 30 days of purchase instore or online.
Bikes + Frames can be returned within 30 days if ordered online.Goods must be in original undamaged packaging and packed to prevent damage during transit, please contact us if you require advice on packaging.Goods must not have been fitted or used and be suitable for resaleWe recommend using a recorded postal service.Online purchases: We are not responsible for the cost of returning items unless we sent you the wrong item or the item was damaged or faulty. In which case we will refund reasonable postal costs, excluding special delivery, premium postal services or international postage.Instore purchases: All instore orders must be returned and collected from the store they were ordered from.Cyclo Monster Limited is not responsible for compensating for any loss, time or costs in undertaking a return for any reason including warranty returns.All return requests should be submitted in writing or via email.Special orders items (i.e not instock at time of order and ordered in specifically for a customer) that are cancelled after order may incure a 15% restocking fee or loss of deposit.We do not accept returns on custom bike builds, bikes that have been ridden or any other custom items.NOTE: Please do not tape up or attach labels direct to the retail packaging, please wrap the product first.Please complete our returns form if you need to return an item